my dog isn't a big fan of the ear-cleaning either. it's a weekly horror. I have to do it in the bathroom with the door shut so he won't get away. he used to just hardly tolerate it, but after i accidently stuck the little squeesey thing too far into his ear and probably hurt him as a result, he's been quite resentful toward me when it comes to that. a little tip: keep some treats on hand, and give her one when you've finished. Knight still isn't crazy about having his ears cleaned, but he knows he doesn't get the treat if he doesn't sit still. it's works...kinda. at least i don't have to chace him around the apartment anymore.